Last Updated: April 10, 2026

SilkBuilder ("we," "us," or "our") operates the website https://SilkBuilder.com and the associated services (collectively, the "Service"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase. It also describes your rights regarding your personal information.

Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

1. Information We Collect

We collect limited personal information necessary to provide and improve the Service.

Information You Provide Directly:

• Account Creation and Authentication: When you create an account, we collect your name and email address.
• Purchase Information: At the time of purchase, our payment processor, Stripe, collects additional details such as your billing address, payment method information, and tax information (if required by law). We do not directly collect or store your full payment card details.

We may also collect other information you voluntarily provide, such as when you contact us for support or communicate with us.

Automatically Collected Information:

• Usage data, such as IP address, browser type, device information, pages visited, and session duration (via standard web technologies like server logs).
• Cookies or similar technologies may be used for essential site functionality, security, and basic analytics. (We do not use tracking cookies for advertising.)

We do not collect sensitive personal information (such as racial or ethnic origin, health data, or biometric data) unless you voluntarily provide it, which we discourage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account, authenticate you, and provide access to the Service.
• To process payments, manage subscriptions (monthly or annual billing), and handle billing-related communications.
• To communicate with you about your account, updates, support requests, or important Service announcements.
• To improve, maintain, and secure the Service, including troubleshooting and analytics.
• To comply with legal obligations, prevent fraud, and enforce our terms.

We do not use your information for marketing purposes unless you explicitly opt in.

3. Sharing and Disclosure of Your Information

We are transparent about any sharing:

• Stripe: Account creation details (name and email) are shared with Stripe solely for billing and subscription management purposes. Stripe collects and processes payment-related information (address, payment method, tax details) directly when you purchase. Stripe handles these transactions securely. For details on how Stripe processes your data, please review Stripe’s Privacy Policy at https://stripe.com/privacy.

• No Other Third-Party Sharing: SilkBuilder does not sell, rent, or share your personal information with any other third parties for marketing or any unrelated purposes.

• Service Providers and Legal Requirements: We may share information with trusted vendors who help us operate the Service (e.g., hosting providers), but only under strict confidentiality agreements. We may also disclose information if required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, safety, or property.

We do not engage in the "sale" of personal information as defined under laws like the California Consumer Privacy Act (CCPA).

4. Data Storage, Security, and Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

Your data is stored for as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. Account data (name and email) is retained while your account is active. Payment-related data is primarily handled and retained by Stripe according to their policies.

You can request deletion of your account at any time (see Section 6).

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: You can view and update your name and email address in your account settings.
• Account Deletion: You may delete or deactivate your account at any time through your account settings or by contacting us. Deleting your account will remove your authentication data from our systems (subject to any legal retention requirements). Note that Stripe may retain payment-related records as required for their billing and compliance obligations.
• Opt-Out of Communications: You can unsubscribe from non-essential emails using the link in each message.
• Rights Under Applicable Laws: Depending on your location (e.g., under GDPR for EU residents or CCPA/CPRA for California residents), you may have additional rights, including the right to:
  • Know what personal information we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Receive your data in a portable format (where applicable).

We will respond to verified requests promptly and without discrimination. To exercise these rights, contact us using the details in Section 8. We may need to verify your identity before processing a request.

6. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18 without parental consent, we will take steps to delete it.

7. International Data Transfers

If you are located outside the United States (where SilkBuilder is based), your information may be transferred to and processed in the United States or other countries. We take appropriate safeguards to protect your data during such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version on this page with an updated "Last Updated" date. We encourage you to review it periodically. Significant changes may be notified via email or a prominent notice on the website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Website: https://SilkBuilder.com/contactus

SilkBuilder is a framework for enterprise-grade web application development. Thank you for trusting SilkBuilder with your information. We are committed to handling it responsibly.